Blanklanding — Terms of service

Article 1 (Purpose)

These Terms set out the rights, obligations, and responsibilities of AlienPeoples (the “Company”) and users in connection with the use of Blanklanding (the “Service”) provided by the Company.

Article 2 (Definitions)

• Service — The AI character chat application provided by the Company and all related features.
• User — A person who agrees to these Terms and uses the Service.
• Character — An AI conversation partner that chats with users in the Service. Characters include verified characters registered by the Company and user-created characters made by users.
• “cookies” — The in-service usage units deducted when you use Service features such as chats.

Article 3 (Notice of AI service)

🔴 Your conversation partners in the Service are not real people but artificial intelligence (AI). Outputs of the Service such as chats and images are created by generative artificial intelligence, and the Company indicates this on the app screen. Everything characters say is generated by AI and is not a statement by any real person. You are informed of and agree to this before using the Service.

Characters are fictional beings based on fictional settings (worlds) and, as part of role-play, may introduce themselves as fictional persons or beings. Such statements are part of the performance and do not alter the notice in this Article that your conversation partner is an AI.

Content generated by AI may be inaccurate. The Service does not replace professional advice such as medical, legal, financial, or psychological treatment, and you must not use the Service for such purposes. If signs of crisis such as self-harm or suicide are detected in a chat, the Service may, separately from the flow of the chat, direct you to crisis support resources in your region (Republic of Korea: Suicide Prevention Hotline 109 — 24 hours). This guidance does not replace professional intervention; if you need urgent help, contact a professional organization.

Article 3-2 (Confidentiality of chats)

🔴 Only you see the content of your chats. Chat content is used only to provide you with AI responses and to keep your chat history and memories. The Company does not use chat content for any purpose, including AI model training, promoting the Service, or statistical analysis, and does not provide it to third parties. The only exceptions are when you share it yourself and when required by law. Details of processing for AI response generation, and of retention and destruction, are governed by the Privacy policy.

Article 4 (Formation of the service agreement and age restriction)

🔴 The Service may be used only by persons who have reached the age of majority under the laws of their country of residence (Republic of Korea: 19 years of age; most other countries: 18 years of age). You enter into the service agreement by confirming your age when you first launch the Service and agreeing to these Terms and the Privacy policy.

If the Company confirms that a user has not reached that age, the Company restricts that user's use and destroys the related data without delay.

Article 5 (Content of the Service)

• One-on-one chats with AI characters and storage of chat history
• Chat-context memory feature (you can view, correct, delete, or stop it)
• Generation of AI images depicting chat scenes (cookies are deducted — Article 8-2)
• Messages characters send first (optional feature — off by default and can be turned off at any time; even when it is on, a message may not be sent depending on the character and the Service's circumstances, and the Company decides how often and when messages are sent)
• Browsing, rating, and reporting characters
• Registering and publishing user-created characters (publication is subject to review)

Because no single AI service guarantees a response at all times, the Company distributes AI responses and images across AI servers it operates directly and the AI models of multiple companies using an optimized algorithm (distributed orchestration). Even for the same character, the model that handles a request may differ, and the wording of responses or the style of images may vary slightly as a result.

Article 6 (Types of cookies)

The Service's cookies are usage units used only within the Service and are not money, securities, or assets. Depending on how they were obtained, cookies are divided into free cookies and purchased cookies, which are subject to different refund rules and validity periods.

• When you use cookies, those that expire first are deducted first — in this order: periodic free grants → time-limited rewards → other free cookies → purchased cookies. In other words, purchased cookies are used last, so that the balance eligible for return is preserved as much as possible.
• cookies may not be transferred, traded, or sold between users and, except for returns under Article 7, cannot be exchanged for cash.
• 🔴 The Service does not offer randomized items (loot boxes or gacha). All characters and items are obtained on a fixed basis, and you know what you will get when you choose.

Article 6-2 (Subscription products)

1. Subscription products renew and are charged automatically each billing cycle.
2. You can cancel at any time in the subscription management of the app marketplace where you paid (Google Play, App Store). Even if you cancel, your benefits continue until the end of the period already paid for, after which the subscription is not renewed.
3. The benefits provided by a subscription (usage limits for the period, ad removal, etc.) are as shown in the product description.
4. If a subscription price changes, the Company will notify you before renewal, and if you do not agree, the next renewal will not take place.

Article 7 (Withdrawal of purchase and return of purchased cookies)

1. Withdrawal of purchase

• You may withdraw your purchase of purchased cookies within 7 days from the date of purchase.
• However, withdrawal is restricted for cookies already used. If you have used some of them, you may withdraw the unused remainder, in which case the remainder is refunded in full, without any deduction.
• The Company may, at its discretion, accept refund requests made more than 7 days after the date of purchase; in that case, actual costs such as payment processing fees may be deducted.
• On the screen for purchasing cookies, the Company indicates that withdrawal is restricted once use has begun, and it makes the same features available for trial through free cookies before purchase.
• You can request a withdrawal through the refund procedure of the app marketplace where you paid (Google Play, App Store), or by emailing support@alienpeoples.com.

2. Validity period and return of balance

• The validity period of purchased cookies is 5 years from the date of purchase.
• Before the validity period ends, the Company will notify you at least 3 times, including once 30 days before, of the upcoming expiry and of how to have your balance returned. Notices are given through in-service notifications or to the contact information you registered; if no contact information is registered or it cannot receive messages, a notice posted in the Service may be used instead.
• Even after the validity period has ended, you may request the return of an amount equal to 90 percent of your unused balance.
• If the Service is discontinued, the Company will guide you through the refund procedure for unused purchased cookies in accordance with applicable laws.

3. How to request a return

You can request a return by emailing support@alienpeoples.com. The Company will process your request within 3 business days after confirming it. Payments made through an app marketplace follow that marketplace's refund procedure and schedule.

4. Payments by minors

If a person under 19 years of age makes a payment without the consent of their legal representative, the minor or their legal representative may cancel that payment. However, cancellation may be restricted if the minor used deception to make others believe they were an adult, such as by using another person's authentication information. When cancellation is requested, the Company may ask for documents proving the legal representative relationship.

Article 8 (User-created characters)

• Copyright in a character you create belongs to you, its creator. The Company does not hold that copyright.
• The creator grants the Company a non-exclusive, royalty-free license to store, reproduce, transmit, and display the character to the extent necessary to provide the Service. If you make the character public, that scope includes making the character available for other users to chat with.
• This license is limited to the purpose of providing the Service. Without the creator's separate consent, the Company will not sell or assign the character to third parties or use it for purposes outside the Service, except for promotional use under Article 8-3.
• If the creator makes the character private or deletes it, new chats with it are no longer provided. However, chat history that other users had with it before then is those users' data and is not deleted.
• Characters submitted for publication go through automated review and are not published if they do not pass. If a previously published version exists, it continues to be provided until the new version passes.
• Publication of characters that accumulate reports or violate policies may be suspended.
• The creator warrants that what they register does not infringe the rights of any third party.
• If publication of a character is suspended or the character is deleted for violating Article 9, the Company may recover rewards granted for that character. Recovery is limited to the cookies granted, and any portion already used may be deducted from your balance.

Article 8-2 (AI-generated images)

1. The Service may use AI to generate and provide images depicting chat scenes, and cookies are deducted when an image is generated. The amount deducted is shown before generation, and if no image is generated, the deducted cookies are returned.
2. You may freely save and use images generated from your own chats for personal purposes. When you delete an image or a chat, its link to your screen and device is removed immediately. The Company may keep and use only a copy of the image from which chat content and information identifying you have been separated, for operating the Service and for promotional purposes under Article 8-3.
3. The original file of a generated image may be deleted from our servers 90 days after the date of generation. Thumbnails shown on screen and copies you saved to your device are not affected. To keep the original, save it to your device within 90 days. The Company indicates this on the image generation screen.
4. Due to the nature of AI, an image different from what you requested may be generated, and requests that violate content policies may be refused.

Article 8-3 (Promotional use of character images)

1. For public characters, the Company may use images generated by the Service with AI and the character's display information (name, introduction, main image), as content generated by the Service, for promoting the Service (app marketplace listings, advertising, social media channels) on a non-exclusive, royalty-free basis.
2. 🔴 Images used for promotion never contain users' chat content or personally identifying information. The confidentiality of your chats is guaranteed under Article 3-2.
3. The creator of a character may refuse promotional use at any time in the character's creation settings. After the creator refuses, or makes the character private or deletes it, the Company will not newly use that character's images for promotion. However, promotional materials already produced and published before then may remain.
4. Images generated at an adult content level are not used for promotion.
5. The Company indicates that images used for promotion are images generated by AI.

Article 9 (Prohibited conduct)

You must not engage in any of the following.

• Generating, inducing, or registering sexually explicit content, or content that sexualizes children or adolescents
• Impersonating real persons or sexualizing them
• Generating, inducing, or registering content that encourages, or explains methods of, self-harm, suicide, violence, discrimination, or illegal acts
• Collecting or posting others' personal information, or inducing its disclosure
• Circumventing the Service's technical protection measures or obtaining cookies by abnormal means
• Placing an excessive load on the Service by automated means

Article 10 (Restriction of use)

If you violate Article 9, the Company may restrict your use after giving prior notice. However, in urgent or serious cases, the Company may restrict your use immediately and notify you afterward.

If violations are repeated or accumulate, the Company may terminate the service agreement. In that case, your data is deleted as described in Article 11, and the Company will notify you of the reason for and the time of termination.

A user who is subject to a restriction of use, or to suspension of publication or deletion of a character, may file an objection at support@alienpeoples.com within 30 days from the date of notice, and the Company will reply with the result within 15 days from the date of receipt.

Article 11 (Termination and data deletion)

You may terminate the service agreement at any time in Settings → Delete account in the Service. Upon termination, your data — including chat history, memories, cookies, and characters you created — is deleted, and deleted data cannot be recovered. For the detailed scope and procedure, see Account and data deletion.

Article 12 (Changes to and discontinuation of the Service)

The Company may change the content of the Service or discontinue it, and will give advance notice of material changes or discontinuation. If you hold purchased cookies, they will be handled in accordance with applicable laws.

Article 13 (Disclaimers)

• The Company does not guarantee the accuracy, completeness, or suitability of content generated by AI.
• What characters say is a performance based on fictional settings and is not a statement of fact or an opinion of the Company.
• The Company is not responsible for the content of characters created and registered by users. However, it operates reporting and review procedures.
• The Company is not liable for damages caused by events beyond its reasonable control, such as natural disasters or failures of communication networks.
• This Article does not apply to damages caused by the Company's intentional misconduct or gross negligence.

Article 14 (Changes to these Terms)

The Company may change these Terms to the extent that doing so does not violate applicable laws. When changing them, the Company will post a notice in the Service from 7 days before the effective date (30 days before for changes unfavorable to users), and will obtain your consent again for changes that are unfavorable to you or material.

Article 15 (Dispute resolution)

These Terms are governed by the laws of the Republic of Korea. If a dispute arises in connection with the use of the Service, the Company and the user will negotiate in good faith, and if no agreement is reached, the competent court will be determined in accordance with the Civil Procedure Act of the Republic of Korea.

These Terms are written in Korean and English, and both versions are authoritative. If the two versions differ, the Korean version prevails for users residing in the Republic of Korea and the English version prevails for all other users. Translations into any other language are provided for reference only.

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